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L
lvargas1-Visitor
1-Visitor
December 5, 2018
Question

Having trouble with animation on devices

  • December 5, 2018
  • 1 reply
  • 1806 views

 Hi, 

 

I created a project using a pvz. file in which I added a list to select the sequence to be played. Everything works very well when I visualize it on preview, the trouble comes when I try to visualize the animation on my devices. I tried to play the animation on my cellphone and my tablet but it just does not work. 

 

Does anybody faced a similar problem? How can I play the animation on my devices?

 

The project type is "devices".

 

Thanks

1 reply

D
dupatel5-Regular Member
5-Regular Member
December 5, 2018

@lvargas Could you please confirm that you are using latest version of View app.Also, is it that your sequences do not work or start when you view them on device? Please clarify or add screenshot to better understand the issue.

 

Additionally, did you tried "Run CAD Optimizer option" while importing PVZ to see if it helps ?

 

-Durgesh

L
lvargas1-VisitorAuthor
1-Visitor
December 6, 2018

Hi Durgesh,

 

Thanks for your response.  You are right, the sequence do not start when I try to play it on the device. I run the optimizer when uploaded my pvz. file and I'm using the view version 8.3.6

 

Regards,

D
dupatel5-Regular Member
5-Regular Member
December 10, 2018

@lvargas Could you please check if there is any error or info in Device View app logs ? Please refer to knowledge base documentation to locate the View app log.

Where to find Vuforia View logs

If possible please share complete Studio application and View application log.

 

-Durgesh

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