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N
NP_101496719-Granite
9-Granite
July 18, 2022
Question

How to connect thingworx and vuforia server

  • July 18, 2022
  • 1 reply
  • 1613 views

Hi community,

 

how to connect thingworx and vuforia? And how to check installation of experience service is done or not? I followed this doc: https://support.ptc.com/help/vuforia/es_install/en/#page/ES_Install_Help_Center%2FThingServerInstall_ESInstall_Windows.html%23 

Only configuration parameter part(Step 13), I was not able to understand. So, I didn't do this. If anyone know about this please help me. 

1 reply

S
sdidier17-Peridot
17-Peridot
August 9, 2022

Hello,

 

About the point 13, we have seen it, in another thread:

https://community.ptc.com/t5/Vuforia-Studio/Installation-of-experience-service-on-windows/m-p/807434

 

About your question, how to know if Vuforia Experience Service installation is done.

At the end of install, we have a successful message.

 

In a such case, we know that the connection with ThingWorx should be fine .

 

To be sure, in the folder where is installed Vuforia Experience Service, in sub folder bin, in a command prompt, run start-es.bat file.

In a web browser, open a new tab and access to Vuforia Experience Service URL who has this format :

http<s>://<FQDN>:<port>/ExperienceService/ping

 

Replace strings between <> by right values for your environment.

 

An OK should be displayed in web page.

 

Best regards,

Samuel

N
NP_101496719-GraniteAuthor
9-Granite
August 9, 2022

Hi @sdidier ,

 

I have completed installation of experience service. Now, I want change server details in installation. Can you please tell me how should I do this? Can I change server details manually in configuration.json file? Is it possible to do this manually?

 

Thanks.

BR,

Nilam 

S
sdidier17-Peridot
17-Peridot
August 9, 2022

Hello Nilam,

 

Yes it is possible.

 

  1. Shutdown Vuforia Experience Service
  2. Backup configuration.json file
  3. Edit it in a text editor
  4. Check json format with online checker as https://jsonformatter.curiousconcept.com/
  5. Restart Vuforia Experience Service
  6. Check output in console prompt to see if an error is reported

 

Best regards,

Samuel

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