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NP_101496719-Granite
9-Granite
June 17, 2022
Question

How to get the thingmark ID

  • June 17, 2022
  • 1 reply
  • 1558 views

Hello community,

1) While creating new experience, I have to put Thingmark ID in Thingmark field, so from where I will get this Thingmark ID?

2) I had tried to configure the ID from developer portal but when I put username, password and click on configure, then immediately I get logged out from vuforia studio. Anyone have any idea about this issue?

 

@pshashipreetham 

 

Thanks

    1 reply

    R
    RolandRaytchev21-Topaz I
    21-Topaz I
    June 21, 2022

    Every  Thingmark  has a domain number and serial number 1...n...

    Example  520:99

    2022-06-21_14-10-09.jpg

    so in the example is the domain number 520 and the serial number is 99

    So PTC could assignee to each customers Experience Service a domain number- so that when such thingmarks are scanned by the Vuforia View App   via the GXI the correct Experience Service  will be found and from there the correct project will be downloaded.

    Otherwise you have to set the Vuforia View URL and this will search the Thingmarks also from the Server which is set via the URL in the setting of the Vuforia View app. In such case you can use Thingmarks which are not registered via PTC GXI service

    Customers who have a PTC cloud they (the point of contact for PTC products) will receive a welcome e-mail where they will receive an information about the URL of the  Experience Service on PTC cloud and also 100 thingmarks for each URL with the correct server domain number. Additionally customers could contact the PTC technical Support  https://www.ptc.com/en/support  so further Thingmarks could be generated e.g. 520:1....520:300

     

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