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bwhelan1-Visitor
1-Visitor
April 4, 2017
Solved

Hyperlink Widget question

  • April 4, 2017
  • 2 replies
  • 2781 views

Hi,

Is there a reason that non-secure URL's such as http://... can be used in Hyperlink Widgets, but secure URL's such as https://... do not work?

The links I have created using the widgets work just fine for the non-secure links, but I had reason to try to link to https:// locations and the displayed hyperlink on an iPad does nothing at all, as if the hyperlink was just underlined text.

Any ideas?

As always, many thanks,

Brian

Best answer by katte

Brian, The Hyperlink widgets works for both secure and non-secure URLs. I tried this in ipad/android and is able to navigate to the webpage. I'm sure you must be using the latest version, did you try with a different set of urls i.e., some thing other than the one you are using currently?

2 replies

K
katte5-Regular MemberAnswer
5-Regular Member
April 4, 2017

Brian, The Hyperlink widgets works for both secure and non-secure URLs. I tried this in ipad/android and is able to navigate to the webpage. I'm sure you must be using the latest version, did you try with a different set of urls i.e., some thing other than the one you are using currently?

    B
    bwhelan1-VisitorAuthor
    1-Visitor
    April 5, 2017

    Thanks Giri,

    It would appear that both you and Ryan are correct in your responses. I have just this morning substituted the wanted secure URL's with different (unwanted!) secure URL's and these do indeed work fine. The locations that I had been trying to extract files from was in a Dropbox location where I have particular files that I want to view when I click a hyperlink on the ThingWorx View.

    Many thansk as always for your reply

    Brian

    Z
    zyuan15-Regular Member
    5-Regular Member
    April 5, 2017

    Hello Brian,

    I've tested the Hyperlink widget, and it can work with https:// websites too.Actually it's just an external link, like the ones you can see in an email or html page.

    Here are some advice:

    1. Don't link the widget's URL to any source
    2. Set the widget's TargetWindow to New Window
    3. Since non-secure URL could work, you should check if the browser itself is blocking the secured visit or the pop-up
    4. Please test the mashup with a computer first, and check if there's warning or error appears in F12 (console/ network) in browser.
      B
      bwhelan1-VisitorAuthor
      1-Visitor
      April 5, 2017

      Thanks Ryan for the reply and assistance. Please see my response to Giri.

      Regards,

      Brian

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