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11-Garnet
January 31, 2018
Question

i cant able to i install the TW STUDIO,when am running the setup.exe file it is downloading and showing the error message..herewith i have attached the error.please help me to fix the error

  • January 31, 2018
  • 1 reply
  • 1054 views

    1 reply

    5-Regular Member
    January 31, 2018

    Boopathy Raaj​: From the logs it seems there is user permission issue on location  C:\Users\cadoptguest\AppData\Roaming.

    Could you please check if user running the installer has write permission and also try running installer with "Run as Administrator" option.

    ERROR SUMMARY

    Below is a summary of the errors, details of these errors are listed later in the log.

    * Activation of C:\Users\cadoptguest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PTC Inc\ThingWorx Studio.appref-ms| resulted in exception. Following failure messages were detected:

    + Exception occurred during store operation.

    + Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))


    -Durgesh