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Paitoon1-Visitor
1-Visitor
December 17, 2019
Solved

I have thingworx platfrom as on-premise and I purchased more Vuforia Studio (cloud license)

I have thingworx platfrom as on-premise and I purchased more Vuforia Studio (as cloud license)

How and what i have to do to prepare my on-premise server  to connect with your cloud service
Since my license will available soon (at 24 Dec 2019)
I want to show my realtime data via AR

Can i test connection before the available date?
And Are there anything i will do before the date ?(like allow port, cert. check?)  

(i already has public domain for my thingworx platfrom)

Please DM me if neccessary
Thank you

tmccombieAnswer
21-Topaz I
December 17, 2019

Your on-prem TWX instance needs to be using https with a CA cert & FQDN. Once your Cloud Experience Service (Studio) instance is set up, open a support ticket requesting this configuration change including your TWX URL and an Admin level appKey. Our Cloud team will then configure your Cloud ES to point to your on-prem TWX instance. 

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tmccombie21-Topaz IAnswer
21-Topaz I
December 17, 2019

Your on-prem TWX instance needs to be using https with a CA cert & FQDN. Once your Cloud Experience Service (Studio) instance is set up, open a support ticket requesting this configuration change including your TWX URL and an Admin level appKey. Our Cloud team will then configure your Cloud ES to point to your on-prem TWX instance. 

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Paitoon1-VisitorAuthor
1-Visitor
December 18, 2019

thank you

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