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Wes_Tomer1-Visitor
1-Visitor
Nov 25, 2019 6:00 PM UTC
Question

Image Display Static/Glitch

 

Has anyone else experienced this glitch?

 

An image widget is fine in the Vuforia Studio Canvas, but in the Preview it displays as transparent static (see attached).

I tried to solve this issue by using a jpg instead of a png, but the issue happened again later to a different image widget that was already a png. So I changed this one to a jpg, and it was fine, but the original image (now a jpg) turned to static. It seems like a glitch in the software - especially since it displays fine in the Canvas & on the Hololens.

 

4 replies

AllanThompson16-Pearl
16-Pearl
Nov 27, 2019 11:33 PM UTC

Yep, I've seen this too.  The experience works fine, but the image gets messed up in the preview.

 

@tmccombie can we report this as a bug?

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    tmccombie21-Topaz I
    21-Topaz I
    Dec 4, 2019 6:47 PM UTC

    sorry for the delay here. I was able to reproduce after letting a preview page sit idle for a while. I'll make sure R&D are aware. Thanks @Wes_Tomer  & @AllanThompson  for bringing this to our attention.

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