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WangZhen5-Regular Member
5-Regular Member
May 28, 2020
Solved

Is there any Vuforia Studio Offline installation package?

  • May 28, 2020
  • 2 replies
  • 1985 views

Hi,

Many Chinese customers has enountered network issues when they were trying to install Vuforia Studio online. Most of the issues are caused by the Internet accessing limitation of the regional govement. It can be resoleved by themselves through technical methods. So they want us to provide an offline installation package of Vuforia Studio.

Do we have such package and where can I get it?

 

Thanks in advanced.

Wang Zhen

 

    Best answer by ChadCrandell

     

    PTC does not provide a packaged offline installer for Studio by default.  To receive materials to conduct an offline install you will need to follow an approval process that starts with a TS call.  Please file a TS call with this request and they will work with you on approvals from Product Management.


    Note you should be prepared to triage the web installation to make sure that we can't resolve any issues with the install stalling via web installation.

    2 replies

    D
    dupatel5-Regular Member
    5-Regular Member
    May 28, 2020

    @WangZhen  You can always reach out to the Product Management team with such requests and they should be able to assist you further.

     

    -Durgesh

    W
    WangZhen5-Regular MemberAuthor
    5-Regular Member
    May 28, 2020

    Thanks for your advise.

    C
    ChadCrandell12-AmethystAnswer
    12-Amethyst
    May 28, 2020

     

    PTC does not provide a packaged offline installer for Studio by default.  To receive materials to conduct an offline install you will need to follow an approval process that starts with a TS call.  Please file a TS call with this request and they will work with you on approvals from Product Management.


    Note you should be prepared to triage the web installation to make sure that we can't resolve any issues with the install stalling via web installation.

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