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aouellet5-Regular Member
5-Regular Member
September 18, 2019
Solved

Member of Developer Group Unable to Publish to ES

  • September 18, 2019
  • 1 reply
  • 1917 views

(view in My Videos)
I have members of the Developers group in the ThingWorx Platform connected to the ES that are able to sign in to platform, however, they are unable to validate via the ES with their credentials, nor are they able to publish unless I add them to my administrator's group. 

 

I do not want them to have admin access, but DO want them to be able to publish experiences. 

 

Any help is appreciated. 

 

Best,

Alexander 

Best answer by dupatel

@aouellet  Could you please raise a PTC support case with the product as Vuforia Studio to provide assistance. I suggest this as could see ES URL - https://ptcacademic-dev3.es.thingworx.com been PTC hosted.

 

-Durgesh

1 reply

D
dupatel5-Regular MemberAnswer
5-Regular Member
September 19, 2019

@aouellet  Could you please raise a PTC support case with the product as Vuforia Studio to provide assistance. I suggest this as could see ES URL - https://ptcacademic-dev3.es.thingworx.com been PTC hosted.

 

-Durgesh

D
dupatel5-Regular Member
5-Regular Member
February 18, 2020

Adding our knowledge base links related to this issue and should be of help-

https://www.ptc.com/en/support/article/CS314300

https://www.ptc.com/en/support/article/CS268110

 

-Durgesh

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