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srathoud1-Visitor
1-Visitor
January 16, 2017
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Multiple Issues with Thingworx Studio

  • January 16, 2017
  • 2 replies
  • 8005 views

Hi,

I am facing few problems with Thingworx Studio

When I lauch the Thingworx Studio the welcome screen shows error as "Error occurred, check logs". I am not sure why this is happening.

When I open Thingworx Studio. I can still see my earlier created projects, but I can't load them and when I try to create new one, even that is not working. I can see window as shown bleow:

Please find the logs below:

[16:00:34] Studio Version 1.8 (0.1.12.1082)

[16:00:34] Status Message: Version 1.8 (0.1.12.1082)

[16:00:34] Checking for updates from https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application

[16:00:43] Starting node.exe

[16:00:43] debug: [twx-studio:logging] Debug logging enabled. DEBUG=twx-studio*,ar-extension*

[16:00:43] Mon, 16 Jan 2017 10:30:43 GMT twx-studio:logging DEBUG_FD=1 so the "debug" module will log to stdout instead of stderr

[16:00:43] info: [twx-studio:initializer] Node version: 6.9.1

[16:00:43] debug: [twx-studio:initializer] ThingWorxStudio dir:  C:\Users\sameergr\Documents\ThingWorxStudio

[16:00:43] debug: [twx-studio:initializer] Projects dir:  C:\Users\sameergr\Documents\ThingWorxStudio\Projects

[16:00:43] debug: [twx-studio:initializer] Extensions dir:  C:\Users\sameergr\Documents\ThingWorxStudio\Extensions

[16:00:43] debug: [twx-studio:initializer] ThingMarks dir:  C:\Users\sameergr\Documents\ThingWorxStudio\ThingMarks

[16:00:43] debug: [twx-studio:initializer] Move /VuforiaStudioEnterpriseExtensions

[16:00:43] (node:3212) DeprecationWarning: `DEBUG_FD` is deprecated. Override `debug.log` if you want to use a different log function (https://git.io/vMUyr)

[16:00:43] debug: [twx-studio:fileUtils] C:\Users\sameergr\Documents\VuforiaStudioEnterpriseExtensions does not need to be moved, it does not exist

[16:00:43] debug: [twx-studio:initializer] Move the projects dir

[16:00:43] debug: [twx-studio:fileUtils] C:\Users\sameergr\Documents\VuforiaStudioEnterpriseProjects does not need to be moved, it does not exist

[16:00:43] debug: [twx-studio:initializer] Initialize builderSettings

[16:00:43] debug: [twx-studio:index] Done with initialization

[16:00:44] debug: [twx-studio:index] Startup process.argv is ["C:\\Users\\sameergr\\AppData\\Local\\Apps\\2.0\\AGQK50HY.2AK\\ZWH4JWZ8.0LW\\thin..udio_cd45769e4d993f77_0000.0001_b83b4d91f9311a36\\node.exe","C:\\Users\\sameergr\\AppData\\Roaming\\ThingworxStudio\\studio-download.vuforia.io\\dist\\server\\index.js","C:\\Users\\sameergr\\Documents"]

[16:00:44] debug: [twx-studio:extension-manager] extensionName to require ves-ar-extension

[16:00:44] ar-extension version 1.8.290

[16:00:44] debug: [twx-studio:extension-manager] extensionName to require ves-basic-web-widgets-extension

[16:00:44] debug: [twx-studio:extension-manager] extensionName to require ves-sample-projects

[16:00:44] debug: [twx-studio:extension-manager] extensionName to require twx-data-provider

[16:00:44] debug: [twx-studio:projectHelper] ["C:\\Users\\sameergr\\AppData\\Roaming\\ThingworxStudio\\studio-download.vuforia.io\\node_modules\\ves-ar-extension\\node_modules\\lodash\\index.js"]

[16:00:44] info: [twx-studio:index] *********** Preview listening on 127.0.0.1:4001

[16:00:44] info: [twx-studio:index] listening on 127.0.0.1:3000

[16:00:46] Proxying: http://localhost:3000

[16:00:46] Access URLs:

[16:00:46]  ----------------------------

[16:00:46]  Local: http://localhost:3001

[16:00:46]  ----------------------------

[16:00:46] Watching files...

[16:00:46] Proxying: http://localhost:4001

[16:00:46] Access URLs:

[16:00:46]  ----------------------------

[16:00:46]  Local: http://localhost:4000

[16:00:46]  ----------------------------

[16:00:47] debug: [twx-studio:sockets] a user connected

[16:01:10] debug: [twx-studio:sockets] a user connected

[16:01:10]  [0mGET /%7B%7BprojectType.imgPath%7D%7D  [32m200  [0m5.223 ms - 2122 [0m

[16:01:10]  [0mGET /%7B%7Bview.imgPath%7D%7D  [32m200  [0m4.737 ms - 2122 [0m

[16:01:10]  [0mGET /%7B%7BviewType.imgPath%7D%7D  [32m200  [0m4.254 ms - 2122 [0m

[16:01:10]  [0mGET /images/%7B%7Bw.name%7D%7D.png  [32m200  [0m4.192 ms - 2122 [0m

[16:01:10] debug: [twx-studio:sockets] EMIT builderSettings

[16:01:10] debug: [twx-studio:sockets] EMIT updateProjects

[16:01:10] debug: [twx-studio:sockets] EMIT updateProjects

[16:01:12] debug: [twx-studio:sockets] EMIT getProjectTypes

[16:01:16] debug: [twx-studio:projectHelper] Copying /src/**/* to project, overwrite=false

[16:01:16] debug: [twx-studio:projectHelper] Copying /**/* to project, skip /src/**/*,  overwrite=true

[16:01:16] debug: [twx-studio:projectHelper] Symlink node_modules

[16:01:16] debug: [twx-studio:projectHelper] Copy of project files complete

[16:01:16] debug: [twx-studio:projectSettings] write project settings FacilityPlantNew

[16:01:16] debug: [twx-studio:utility:runProjectGulpTask] C:\Users\sameergr\AppData\Local\Apps\2.0\AGQK50HY.2AK\ZWH4JWZ8.0LW\thin..udio_cd45769e4d993f77_0000.0001_b83b4d91f9311a36\node.exe C:\Users\sameergr\AppData\Roaming\ThingworxStudio\studio-download.vuforia.io\node_modules\gulp\bin\gulp.js init cwd=C:\Users\sameergr\Documents\ThingWorxStudio\Projects\FacilityPlantNew

[16:01:17] info: [twx-studio:utility:runProjectGulpTask] [16:01:17] Using gulpfile ~\Documents\ThingWorxStudio\Projects\FacilityPlantNew\gulpfile.js

[16:01:17] Starting 'init-src'...

[16:01:17] Finished 'init-src' after 1.47 ms

[16:01:17] Starting 'init'...

[16:01:17] Finished 'init' after 8.96 μs

[16:01:17]

[16:01:17] error: [twx-studio:utility:runProjectGulpTask] (node:7124) DeprecationWarning: `DEBUG_FD` is deprecated. Override `debug.log` if you want to use a different log function (https://git.io/vMUyr)

[16:01:17]

[16:01:17] debug: [twx-studio:projectHelper] buildApp FacilityPlantNew

[16:01:17] debug: [twx-studio:projectHelper] write settings

[16:01:17] debug: [twx-studio:projectSettings] write project settings FacilityPlantNew

[16:01:17] debug: [twx-studio:projectHelper] copy runtime extensions

[16:01:17] debug: [twx-studio:projectHelper] packageThemeSet

[16:01:17] debug: [twx-studio:themeManager] generating studio-designtime-vars.scss

[16:01:17] debug: [twx-studio:themeManager] generating studio-runtime-vars.scss

[16:01:17] debug: [twx-studio:themeManager] processThemes

[16:01:17] debug: [twx-studio:themeManager] Making theme:  twx-light , includePaths:  C:\Users\sameergr\AppData\Roaming\ThingworxStudio\studio-download.vuforia.io\node_modules\ves-ar-extension\src\ar\src-scaffold\ionic\scss

[16:01:17] debug: [twx-studio:themeManager] Building twx-light-theme-designtime.css

[16:01:17] debug: [twx-studio:themeManager] Making theme:  twx-dark , includePaths:  C:\Users\sameergr\AppData\Roaming\ThingworxStudio\studio-download.vuforia.io\node_modules\ves-ar-extension\src\ar\src-scaffold\ionic\scss

[16:01:17] debug: [twx-studio:themeManager] Building twx-dark-theme-designtime.css

[16:01:17] debug: [twx-studio:themeManager] Building twx-dark-theme.css

[16:01:17] debug: [twx-studio:themeManager] Building twx-light-theme.css

[16:01:18] debug: [twx-studio:themeManager] building system-widget-extensions-designtime.css

[16:01:18] debug: [twx-studio:themeManager] building app-designtime.css

[16:01:18] debug: [twx-studio:themeManager] building app.css

[16:01:18] debug: [twx-studio:themeManager] building system-widget-extensions.css

[16:01:18] debug: [twx-studio:themeManager] copying css files for selected theme twx-light

[16:01:18] debug: [twx-studio:projectHelper] onBuild

[16:01:18] info: [twx-studio:projectHelper] Building ves-ar-extension app: FacilityPlantNew

[16:01:18] Mon, 16 Jan 2017 10:31:18 GMT ar-extension:gulp-shared clean

[16:01:18] debug: [twx-studio:projectHelper] pathDir C:\Users\sameergr\Documents\ThingWorxStudio\Projects\FacilityPlantNew

[16:01:18] debug: [twx-studio:projectHelper] scaffoldDir C:\Users\sameergr\Documents\ThingWorxStudio\Projects\FacilityPlantNew\src-scaffold

[16:01:18] debug: [twx-studio:projectHelper] copySrc

[16:01:18] Mon, 16 Jan 2017 10:31:18 GMT ar-extension:gulp-shared copySrc

[16:01:18] debug: [twx-studio:projectHelper] buildApp

[16:01:18] Mon, 16 Jan 2017 10:31:18 GMT ar-extension:gulp-shared build

[16:01:18] Reloading Browsers...

[16:01:18] debug: [twx-studio:sockets] EMIT addProjectComplete

[16:01:18] debug: [twx-studio:sockets] EMIT updateProjects

[16:01:18] Mon, 16 Jan 2017 10:31:18 GMT ar-extension:gulp-shared compile view contents

[16:01:18] no script for Home

[16:01:18] debug: [twx-studio:sockets] EMIT updateProjects

[16:01:18] debug: [twx-studio:sockets] user disconnected

[16:02:23]  [0mGET /design/FacilityPlantNew  [32m200  [0m0.977 ms - 2122 [0m

[16:02:23] debug: [twx-studio:sockets] user disconnected

[16:02:24] debug: [twx-studio:sockets] a user connected

[16:02:24]  [0mGET /%7B%7BviewType.imgPath%7D%7D  [36m304  [0m0.450 ms - - [0m

[16:02:24]  [0mGET /images/%7B%7Bw.name%7D%7D.png  [36m304  [0m1.257 ms - - [0m

[16:02:24] debug: [twx-studio:sockets] EMIT builderSettings

[16:02:24] debug: [twx-studio:sockets] EMIT updateProjects

[16:02:24] debug: [twx-studio:upgradeProject] upgradeIfNeeded FacilityPlantNew

[16:02:24] Mon, 16 Jan 2017 10:32:24 GMT ar-extension:upgrade No upgrade needed:  1.8.290 1.8.290

[16:02:24] debug: [twx-studio:upgradeProject] Project does not need an upgrade.

[16:02:24] debug: [twx-studio:projectSettings] write project settings FacilityPlantNew

Please help me with the same.

Best answer by katte

Now I see from where it is coming, looks like there is some issue with your 'Node js' application that runs behind your local Studio. Did you modify/uninstall the application? The transition error (in your logs) deals with Node js. Also, Did you try accessing studio in a different browser?

Can you please make sure the node.js application is installed? Or I would suggest to try repair or re-install the node.js application. If you are using older version of Chrome, then try in the latest version.

Let me know,

Giri

2 replies

S
srathoud1-VisitorAuthor
1-Visitor
January 17, 2017

Hello guys,

Please help me with this issue. I really got stuck up.

Regards,

Sameer Singh Rathoud

M
mvonhasselbach12-Amethyst
12-Amethyst
January 17, 2017

Sameer,

did you follow the instructions in the email that announced the new version? It says: please uninstall ThingWorx Studio and install it from scratch (more or less). I had issues with auto-upgrades with an earlier version and when I followed the instructions it worked fine.

Cheers, moritz

S
srathoud1-VisitorAuthor
1-Visitor
January 18, 2017

Hi Mortiz,

Thanks a lot for your reply.

I have removed everything from my earlier installation and did the fresh installation, Thingworx studio got opened once, but I was not able to drag anything in the 3D canvas section (model, thingmark etc), so I have reloaded the page and now everythng gone again.

When I click on my created experiences, it show as:

Please help.

Regards,

Sameer Singh Rathoud

K
katte5-Regular Member
5-Regular Member
January 20, 2017

By saying Fresh Install, do you also mean creating a Fresh project??

If you are using project from previous version, I would suggest - Exit the Studio application, Navigate to the ThingWorxStudio project directory -> Projects -> <project name>, Delete all the files EXCEPT "SRC, CSS, EXTENSIONS and appConfig". Restart the studio application, which will recreate all the directories and files. Now Open the Project, let me know if you still see the problem.

NOTE: Before deleting project directories and files, take a backup of the files (to be on safe-side).

Giri

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