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lepady1-Visitor
1-Visitor
May 15, 2018
Question

no see my experience

  • May 15, 2018
  • 1 reply
  • 1690 views

Hello, my experience works in the preview, but when I publish it, nothing is displayed. I checked the thingmarks there match! do you have an idea?

thank you.

1 reply

Y
ytella17-Peridot
17-Peridot
May 15, 2018

Hi @lepady,

 

Is the publish successful? Do you see any errors when publishing the experience? What happens when you scan the ThingMark? Do you see any error messages while scanning the ThingMark?

 

Also, could you please share the twx_studio log for tracking the issue?


I highly appreciate it if you can provide these details.

L
lepady1-VisitorAuthor
1-Visitor
May 22, 2018

Hello,

my publication is successful. I just noticed that I have errors in my log, precisely in the file "appConfig.json". when I scan my thingmark I do not have an error message. I join you my diary, I am beginner on the tool, you would know better than me tell me what is wrong.

Thank you.

Y
ytella17-Peridot
17-Peridot
June 20, 2018

Hi @lepady,

I apologize for the delay. Could you please enter your es-url in the below format into a browser and let me know if "Success" message is displayed in the browser. 

URL-Format: https://<es-url-hostname>/ExperienceService/ping

 

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