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19-Tanzanite
Velkumar19-Tanzanite
19-Tanzanite
March 11, 2020
Question

Not able to download PVZ file from Thingworx Repository using public access.

  • March 11, 2020
  • 3 replies
  • 3120 views

Hi all,

 

I have created experience to download PVZ file from Thingworx Repository. It works perfectly when I set authentication but fails at public access.

 

Error message in Vuforia View App : 03-11 10:47:36.518 23787 24326 E TGX_NativeDownloadTask: com.ptc.thingx.cordova.plugin.core.TGXUtils$HttpResponseException: url=http://vuforia.domain.net/Thingworx/FileRepositories/SystemRepository/PVZs/XYZ.pvz, httpResponseCode=401, httpResponseMessage=Unauthorized, extraInformation=null

I have provided access to 'es-public-access' and also tried by adding 'es-public-access' to Administrator group

When I try same API call using Thingworx domain (http://thingworx.domain.net) and 'es-public-access ' appKey it works perfectly but it throws error when I use domain as 'http://vuforia.domain.net/'

    3 replies

    J
    Jimwang16-Pearl
    16-Pearl
    March 11, 2020

    @Velkumar 

     

    Do you mean that it works fine if you set "Require Authentication" in the access field of the experience, it works fine, however, if you set the access field to "public",  you could NOT download the PVZ from view?

    What is the difference between 'http://vuforia.domain.net/'  and (http://thingworx.domain.net)?

    What is your Platform of Vuforia View, Android or IOS? or neither of the two platforms work?

     

    V
    19-Tanzanite
    Velkumar19-TanzaniteAuthor
    19-Tanzanite
    March 11, 2020

    Hi @Jimwang 

     

    Yes, if I set 'Required Authentication' in experience it works, but not as 'Public' in experience.

     

    'http://thingworx.domain.net/' is the Thingworx domain. 'http://vuforia.domain.net' is the domain requested by Vuforia View application to download/load PVZ file.

     

    Issue occurs on both platform Android and iOS.

     

    /VR

    J
    Jimwang16-Pearl
    16-Pearl
    March 12, 2020

    If you set 'Required Authentication' in experience it works, I would suggest to double check the permission setting for the related Things in Thingworx refer to "Configure Public Access to ThingWorx" section in Help Center. 

    especially the section Grant user permission and Grant Organization permission. see below Link:

    http://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2FAnonymousAccess.html%23

    R
    RolandRaytchev21-Topaz I
    21-Topaz I
    March 20, 2020

    Hi @Velkumar ,

     

    I am not sure if the direct access to the http/s will work , because I used another apprach what we already discussed in the post:

    How to load 3D model in runtime from Thingworx File Repository

    using the Thingworx service app.mdl.<Your-Repository-Thing>.svc.LoadBinary is the current supported way to do this.

    I think I tried in the past to use the $https service or fetch  e.g. described in "Receiving binary data using JavaScript typed arrays" and it worked in generally in chrome preview mode but on the mobile devices  it has difficulties based on the CORS restriction and it will make it difficult to solve this on the end devices. So far I know to be able to read data directly form web sever link it should be based on  the same domain where the application was received .  I think it is possible to reconfigure to add some trusted domain of the app, but I am not expert there I have no idea how to do this on android or IOS. May be someone could help and provide some hints. Thanks.

    C
    ClayHelberg18-Opal
    18-Opal
    March 25, 2020

    Another way I've been able to make this work is by appending the public user appKey as a URL parameter on the src URL. For example. to load model cad.pvz from file repository VuforiaProcedureGraphicStore, we use a URL like this:

    https://vmqlbmkm.studio-trial.thingworx.io:8443/Thingworx/FileRepositories/VuforiaProcedureGraphicStore/cad.pvz?x-thingworx-session=true&appKey=xxxxxxxxxxxxxxxxxxxxxxxxxx

    This allows access without requiring active authentication.

      I
      Ike@ACE15-Moonstone
      15-Moonstone
      June 16, 2023

      I just recently fixed this problem myself. You need to set Visibility permissions in Thingworx for the Persistence Provider you are using. If the 'es-public-access' group is able to see the Persistence Provider, this problem will be fixed.

        S
        Suraj_Patil16-Pearl
        16-Pearl
        August 16, 2023

        please make this accept as solution so that rest of people can refer this

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