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11-Garnet
March 15, 2019
Solved

Partner Access

  • March 15, 2019
  • 1 reply
  • 4130 views

Hello my name is Kevin Leech I am a PTC partner and I had access my trial rean out can you help me Reset my Access.

Thanks
Kevin 

Ps if you already received this I apologize I was interrupted  trying to post this.

Best answer by dupatel

@kleech  The URL shared http://pp-1902060001iu.portal.ptc.io is for ThingWorx developer Trail instance. Are you having issue login to Thingworx ULR ?

 

I also checked internally and it seems your Studio trial instance is active now and has been marked as type partner.

Could you please confirm if your Studio trial account is working ?

1 reply

5-Regular Member
March 18, 2019

@kleech  Could you please share your Trial Experience Service(ES) URL and username to verify your access and account is still active. Also, are you able to access the Trial Studio instance  ? If you are getting error then please share the error message.

 

-Durgesh

kleech11-GarnetAuthor
11-Garnet
March 22, 2019

I believe I reached back out already with what I know I added a couple of screen shots and haven't heard anything back form you I still have no access.

Studio_Problems.jpgStudio_Problems_online.jpg