Skip to main content
RY_90641191-Visitor
1-Visitor
Sep 23, 2020 2:27 PM UTC
Question

Problem while publishing

Hi 

I am facing problem when I publish. Getting error "Failed to upload the Experience Service"

error.JPG

 

4 replies

tmccombie21-Topaz I
21-Topaz I
Sep 23, 2020 7:31 PM UTC

Please share your Studio logs for further review. 

Translate
RY_90641191-VisitorAuthor
1-Visitor
Sep 24, 2020 7:12 AM UTC

Hi

Please find the attachment

Translate
tmccombie21-Topaz I
21-Topaz I
Oct 1, 2020 1:25 PM UTC

Thanks for sharing the log file. It looks like Studio is having trouble connecting to the Experience Service. Is this a trial instance, PTC Cloud hosted, or an on-prem install of the Experience Service? Are you able to validate the Experience Service within Studio? 

Translate
SurajPatil1-Visitor
1-Visitor
Jan 18, 2021 7:52 AM UTC

if it is trail version then experience server link will not work obviously. if is is license version then make sure you validate the experience server in info tab 

Translate
Terms & ConditionsAccessibility statement