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R
RY_90641191-Visitor
1-Visitor
September 23, 2020
Question

Problem while publishing

  • September 23, 2020
  • 3 replies
  • 1830 views

Hi 

I am facing problem when I publish. Getting error "Failed to upload the Experience Service"

error.JPG

 

3 replies

T
tmccombie21-Topaz I
21-Topaz I
September 23, 2020

Please share your Studio logs for further review. 

R
RY_90641191-VisitorAuthor
1-Visitor
September 24, 2020

Hi

Please find the attachment

T
tmccombie21-Topaz I
21-Topaz I
October 1, 2020

Thanks for sharing the log file. It looks like Studio is having trouble connecting to the Experience Service. Is this a trial instance, PTC Cloud hosted, or an on-prem install of the Experience Service? Are you able to validate the Experience Service within Studio? 

S
SurajPatil1-Visitor
1-Visitor
January 18, 2021

if it is trail version then experience server link will not work obviously. if is is license version then make sure you validate the experience server in info tab 

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