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1-Visitor
November 20, 2017
Question

resetting experience server credentials

  • November 20, 2017
  • 1 reply
  • 1419 views

I am not able to publish my experiences and when asked for my credentials it does not accept them.  How do I reset the credentials?

1 reply

21-Topaz I
November 20, 2017

Hi Darren. Are you participating in the Trial? If so, your PTC credentials should be used for publishing. Are you able to use the portal login option within Studio? You can reset your PTC account password here: Password