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1-Visitor
January 12, 2021
Question

Scan widget not identifying barcode

  • January 12, 2021
  • 1 reply
  • 1005 views

Hi guys,

I added a scan on my experience to trigger an animation, and it was working fine until last month. For some reason it stopped working and now it does not read the barcode anymore. Also, when I try the preview, the scan widget does not show the Property Panel.

 

Any ideas on what is going on? Could it be a software update?

Attached is a picture of what I see on the preview. Notice that a property panel should be displaying, but now it does not. 

 

1 reply

15-Moonstone
January 12, 2021

Please try updating software.

I've attached sample project for reference and it's working.