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agangaiah5-Regular Member
5-Regular Member
Aug 22, 2018 10:52 AM UTC
Question

Spatial Target Image does not zoom/scale

Hello,

 

I am using a spatial target for the experience. Now, When I zoom the model, only the model zooms but the 3D images placed around the same are not zooming.

 

Let me know if there is anything can be done to address this.

 

Thanks,

Avinash 

6 replies

jmikesell1-Visitor
1-Visitor
Aug 22, 2018 3:23 PM UTC

What do you mean by zoom? Pinch to zoom in spatial, or do you have a slider scaling the model?

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agangaiah5-Regular MemberAuthor
5-Regular Member
Aug 23, 2018 5:57 AM UTC

By Zoom, I meant that whenever I take the mobile device closer to the experience, it starts to flicker.

 

Is this a known issue? 

 

Avinash

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jmikesell1-Visitor
1-Visitor
Aug 23, 2018 12:32 PM UTC

Flickering sounds like you are loosing tracking. I would try a different environment, maybe more light, or outside. You could also try a different device. Even as an Android devote i have to admit that newer Apple products seem the track the best.

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AllanThompson16-Pearl
16-Pearl
Aug 24, 2018 1:23 AM UTC

What file format are the images?  I've seen this happen where a JPG image won't scale, but if I convert it to a PNG, then I can scale using the gestures.

 

Cheers,

 

Allan

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agangaiah5-Regular MemberAuthor
5-Regular Member
Aug 24, 2018 5:48 AM UTC

Hello Allan,

 

I am using png format only but still not able to scale with gestures. 

 

Avinash

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