SSO Logout Issue in Vuforia View – Credentials Persist and Prevent New User Login

Hello everyone,

I am currently facing an issue with Single Sign-On (SSO) in the Vuforia View app (iPad) and would appreciate any guidance or best practices.

Scenario

• I log into the Vuforia View app using SSO (Microsoft Entra ID).
• The login works as expected.
• However, the app persists the session/credentials internally.

Problem

• I have implemented a logout flow from Microsoft Entra ID.
• When clicking logout, the Microsoft logout window appears successfully.
• However, after logout:
  • The Vuforia View app automatically logs the same user back in
  • It appears that the app still uses stored cookies/session data

Impact

• A different user cannot log in after logout
• The only way to allow a new user login is:
  • Manually going to Settings → Remove Credentials & Cookies
• Only after that, the login screen (SSO window) appears again

Requirement

I want to achieve the following behavior:

• After logout, the next user should be able to log in via SSO
• No credentials/session should persist at the app level
• Ideally, this should happen programmatically or automatically, without manual intervention

Question

• Is there a way to clear cookies/session programmatically in Vuforia View?
• Or is there a recommended approach to force fresh SSO login every time?
• Has anyone implemented a solution for multi-user / shared device scenarios?

Any suggestions, workarounds, or architecture recommendations would be highly appreciated.

Thanks in advance!