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M
moosterman1-Visitor
1-Visitor
August 11, 2017
Question

Symbols in sequence steps in Thingworx publish are not displayed

  • August 11, 2017
  • 2 replies
  • 5310 views

Hi all,

 

We are trying out the Thingworx studio 90 day trial and we have a Question about Creo Illustrate sequence steps with annotations and Symbols in combination with Thingworx

 

Importing the PVZ model in Thingworx and publishing is going well but when playing the experience (steps/ animation) we don't see any annotations and symbols in the steps that we create in Creo Illustrate 3.1.

None of the used annotations or symbols that are used in the sequence steps are shown.

When I open the used PVZ file in Creo view 3.1 and play the sequence steps it contains all annotations and symbols that I used from the symbol library in Creo Illustrate 3.1.

 

Can anyone explain what is going wrong in the publish of Thingworx?.

 

Regards, Michel

2 replies

K
katte5-Regular Member
5-Regular Member
August 11, 2017

Displaying Creo sequence step names in ThingWorx Studio needs certain steps to follow. I would recommend to follow the article Display sequence step names from Creo Illustrate

A
AllanThompson16-Pearl
16-Pearl
August 16, 2017

Hi Michael,

I have also seen this problem.  It appears to be something to do with how Studio interprets the added symbols.  I created a sequence using some of the 3D arrows to point to the important areas.

What I ended up doing to get it to work was to bring the arrows in to the Illustration SBOM.  When I did it this way, then I could see them in Studio.  I also detected a problem where when I would preview the experience, the arrows would not appear during the animation.  However, in the published experience, they are visible.

Regards,

Allan

M
moosterman1-VisitorAuthor
1-Visitor
August 16, 2017

Thank you Allan,

It seems that Thingworx is getting confused when steps contains symbols because not all the symbols are shown correct that we added into the Sbom.

All symbols that we used in the sequence are shown in Thingworx on top of the 3D model and all in original scale, even if the are re scaled in Illustrate and they have different colors as in Illustrate. Will do some more testing with different models and symbols.

regards, Michel

J
JL_1834612-Amethyst
12-Amethyst
January 19, 2018

Hi,

I'm experiencing the same issue with symbols not showing up in Studio.

how are symbols added to the sbom?

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