Skip to main content
7-Bedrock
March 31, 2017
Question

System requirements for ThingWorx View?

  • March 31, 2017
  • 2 replies
  • 2584 views

Hello,

I couldn't find a comprehensive list of supported phones for ThingWorx View. Can you guide me in the right direction, please?

Here's what I came up with after some research:

iOS devices, according to App Store: https://itunes.apple.com/gb/app/thingworx-view/id1076700285?mt=8
Requires iOS 9.1 or later. Compatible with:

    1. iPhone 5s
    2. iPhone 6
    3. iPhone 6 Plus
    4. iPhone 6s
    5. iPhone 6s Plus
    6. iPhone SE
    7. iPhone 7
    8. iPhone 7 Plus
    9. iPad Air
    10. iPad Air Wi-Fi + Cellular
    11. iPad mini 2, iPad mini 2 Wi-Fi + Cellular
    12. iPad Air 2, iPad Air 2 Wi-Fi + Cellular
    13. iPad mini 3, iPad mini 3 Wi-Fi + Cellular
    14. iPad mini 4, iPad mini 4 Wi-Fi + Cellular
    15. 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular
    16. 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular
    17. iPad Wi-Fi (5th generation), iPad Wi-Fi + Cellular (5th generation)
    18. iPod touch (6th generation)

Android devices, according to Google Play: https://play.google.com/store/apps/details?id=com.ptc.vuforiaview

Requires Android 5.0 and up
According to our tests, it works best on Samsung phones

Windows devices, according to Windows Store: https://www.microsoft.com/en-us/store/p/thingworx-view/9nblggh54wk8
Windows 10 on PC (x64 architecture)
According to Release Notes versions 1.9 and above should work on Windows Surface Pro 4 and Surface Book

Any feedback is appreciated.

Regards,

Constantine

2 replies

1-Visitor
March 31, 2017

Hello,

I'm currently trying to use HP tablet with windows 10 installed. Thingworkx View seems to be corretlx installed but while startup the applciations. It's crashing. Is someone has an idea?

Thank you Nicolas

5-Regular Member
April 3, 2017

Nicolas, make sure the tablet is running on x64 architecture and 4GB memory.

5-Regular Member
April 3, 2017

Constantine Kulak​ Under Android devices, I noticed the app works with tablets - Google nexus and samsung tablet.