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ronnysharma1-Visitor
1-Visitor
Apr 26, 2018 1:37 PM UTC
Question

ThingWorx mobile client stopped working

Upon updating my Google Pixel 2 XL to Android 8.1 now as I open ThingWorx View app it loads a white blank screen and gradually few sec later crashes itself. Any help?

    1 reply

    tmccombie21-Topaz I
    21-Topaz I
    Apr 30, 2018 4:18 PM UTC

    What version of ThingWorx View are you using? Please provide the View log files. They are located under the Android folder ..\Documents\ThingWorx View\

    logfile.txt is the most recent log.

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