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10-Marble
August 8, 2017
Solved

ThingWorx Pilot instance down

  • August 8, 2017
  • 1 reply
  • 2068 views

Hi, Durgesh Patel​ and Moritz von Hasselbach​,

 

Since yesterday my pilot serveris down, I do not have access to Thingworx, see my demos in Twx view or publish in Studio.

 

Could you help me or point me in the right direction to someone who can take a look at the issue?

 

Thanks in advance.

 

Regards

Best answer by CRArko

Hello, Felix.

Have you been contacted by either of the people you were asking for? If not, let me know and I'll find someone who can assist you here.

Thanks,

-- Craig A.

1 reply

CRArko5-Regular MemberAnswer
5-Regular Member
August 9, 2017

Hello, Felix.

Have you been contacted by either of the people you were asking for? If not, let me know and I'll find someone who can assist you here.

Thanks,

-- Craig A.

fguerra10-MarbleAuthor
10-Marble
August 9, 2017

Hi Craig,

thank you for your answer and your willing to help.

Yes I got contacted by Moritz and some other people from PTC, my issue is now fixed.

Regards