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K
ktillman1-Visitor
1-Visitor
January 30, 2018
Question

Thingworx setup.exe for windows not working

  • January 30, 2018
  • 1 reply
  • 1644 views

Hello,

I downloaded the Thingworx setup.exe trial for windows. Once I click on the .exe I get a message saying:

error.PNG

I have a 30 day trial version left, can anyone advise me on what to do in order to fix this problem?

Thank you.

1 reply

D
dupatel5-Regular Member
5-Regular Member
January 30, 2018

Kevin Tillman​: Do you see any specific error in install.log file? Also, did you tried running the installer as "Run as Administrator"  and share feedback.

-Durgesh

K
ktillman1-VisitorAuthor
1-Visitor
January 30, 2018

Yes I tried running in administrator mode I still get the same error. Also it looks like its saying this .exe is only compatible with Windows8?

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