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skarumanchi1-Visitor
1-Visitor
July 7, 2017
Question

ThingWorx View app 8.0.1 Experience Service Error

  • July 7, 2017
  • 1 reply
  • 1222 views

Hi,

We are facing an error on ThingWorx View app version 8.0.1 when trying to load an experience. The error we are facing is " There was an error with Experience Service . Check your settings and or contact your Administrator" . However it is working fine in View app version 8.0.0(796) screen shot below. Is this a know issue?

1 reply

K
katte5-Regular Member
5-Regular Member
July 7, 2017

Can you please try removing the URL in ThingWorx View app settings and scan the thingmark? If the experience requires credentials, it will prompt for user/password.

-Giri

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