Skip to main content
18-Opal
April 25, 2019
Solved

trial vuforia studio install error

  • April 25, 2019
  • 1 reply
  • 2161 views

Hi, 

I try install vuforia studio trial.

 

installation occur error.

could you please check my error?

 

Thanks

Best answer by sdidier

ello,

 

The exception in the log file is :

[2019-04-23T06:02:02.110Z] error: [twx-studio:index] uncaughtException { Error: listen EACCES: permission denied 127.0.0.1:3000
 at Server.setupListenHandle [as _listen2] (net.js:1253:19)
 at listenInCluster (net.js:1318:12)
 at GetAddrInfoReqWrap.doListen [as callback] (net.js:1451:7)
 at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:61:10)
 code: 'EACCES',
 errno: 'EACCES',
 syscall: 'listen',
 address: '127.0.0.1',
 port: 3000 } undefined

It is due that previous Vuforia Studio is still running or another application uses the port 3000.

Shutdown Vuforia Studio and software who are using this port 3000.

 

More details in this thread :

https://community.ptc.com/t5/Studio/Problem-with-installation/td-p/572489

 

Best regards,

Samuel

 

1 reply

sdidier17-PeridotAnswer
17-Peridot
April 25, 2019

ello,

 

The exception in the log file is :

[2019-04-23T06:02:02.110Z] error: [twx-studio:index] uncaughtException { Error: listen EACCES: permission denied 127.0.0.1:3000
 at Server.setupListenHandle [as _listen2] (net.js:1253:19)
 at listenInCluster (net.js:1318:12)
 at GetAddrInfoReqWrap.doListen [as callback] (net.js:1451:7)
 at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:61:10)
 code: 'EACCES',
 errno: 'EACCES',
 syscall: 'listen',
 address: '127.0.0.1',
 port: 3000 } undefined

It is due that previous Vuforia Studio is still running or another application uses the port 3000.

Shutdown Vuforia Studio and software who are using this port 3000.

 

More details in this thread :

https://community.ptc.com/t5/Studio/Problem-with-installation/td-p/572489

 

Best regards,

Samuel

 

CHASEONHO18-OpalAuthor
18-Opal
April 25, 2019

3000 port is not in use and fails.

12.jpg