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18-Opal
Apr 25, 2019 7:47 AM UTC
Solved

trial vuforia studio install error

Hi, 

I try install vuforia studio trial.

 

installation occur error.

could you please check my error?

 

Thanks

sdidierAnswer
17-Peridot
Apr 25, 2019 8:51 AM UTC

ello,

 

The exception in the log file is :

[2019-04-23T06:02:02.110Z] error: [twx-studio:index] uncaughtException { Error: listen EACCES: permission denied 127.0.0.1:3000
 at Server.setupListenHandle [as _listen2] (net.js:1253:19)
 at listenInCluster (net.js:1318:12)
 at GetAddrInfoReqWrap.doListen [as callback] (net.js:1451:7)
 at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:61:10)
 code: 'EACCES',
 errno: 'EACCES',
 syscall: 'listen',
 address: '127.0.0.1',
 port: 3000 } undefined

It is due that previous Vuforia Studio is still running or another application uses the port 3000.

Shutdown Vuforia Studio and software who are using this port 3000.

 

More details in this thread :

https://community.ptc.com/t5/Studio/Problem-with-installation/td-p/572489

 

Best regards,

Samuel

 

3 replies

sdidier17-PeridotAnswer
17-Peridot
Apr 25, 2019 8:51 AM UTC

ello,

 

The exception in the log file is :

[2019-04-23T06:02:02.110Z] error: [twx-studio:index] uncaughtException { Error: listen EACCES: permission denied 127.0.0.1:3000
 at Server.setupListenHandle [as _listen2] (net.js:1253:19)
 at listenInCluster (net.js:1318:12)
 at GetAddrInfoReqWrap.doListen [as callback] (net.js:1451:7)
 at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:61:10)
 code: 'EACCES',
 errno: 'EACCES',
 syscall: 'listen',
 address: '127.0.0.1',
 port: 3000 } undefined

It is due that previous Vuforia Studio is still running or another application uses the port 3000.

Shutdown Vuforia Studio and software who are using this port 3000.

 

More details in this thread :

https://community.ptc.com/t5/Studio/Problem-with-installation/td-p/572489

 

Best regards,

Samuel

 

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CHASEONHO18-OpalAuthor
18-Opal
Apr 25, 2019 9:10 AM UTC

3000 port is not in use and fails.

12.jpg

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