Skip to main content
M
MuraliP1-Visitor
1-Visitor
June 14, 2017
Question

Unable to auto-configure Experience Centre

  • June 14, 2017
  • 2 replies
  • 3778 views

Hi,

I am trying to auto-configure the Experience Centre using my PTC login credentials, with no success.

Looking for help on atuo-configuration, as I am not able to publish from Thingworx studio trial version.

 

Thank you.

 

Regards,
Murali

2 replies

D
dupatel5-Regular Member
5-Regular Member
June 14, 2017

murali mohan pandilla​ : Could you please attach logs and error message you are getting while doing auto-configuration.

Also, please confirm if you have received the Welcome email post registration.

-Durgesh

M
MuraliP1-VisitorAuthor
1-Visitor
June 14, 2017

Hi Durgesh,

Thank you for the quick response. Please find following the error displayed using publish option.

Following is the error message when I tried to open log file. Can you please let me know the log file location.

Following is the error message when I tried to auto-configure ThingWorx Studio.

- Murali

M
MuraliP1-VisitorAuthor
1-Visitor
June 14, 2017

Hi Durgesh,

I received email with subject line "Welcome to the ThingWorx Studio Trial!" post registration.

- Murali

D
dupatel5-Regular Member
5-Regular Member
June 14, 2017

murali mohan pandilla​: Thank you for the details. You can check out the log file in location as : X:\Users\xxxx\Documents\ThingWorxStudio

Replace X with your drive in which Users folder is present and look for file twx-studio.log


-Durgesh

M
MuraliP1-VisitorAuthor
1-Visitor
June 14, 2017

Hi Durgesh,

Please find attached the log file.

- Murali

Terms & ConditionsAccessibility statement