Skip to main content
MSD212-Amethyst
12-Amethyst
December 21, 2018
Question

Unable to publish

Hi,

 

I recently updated Studio. I am not able to publish, delete projects thereafter. Receiving "Error occurred, check log". How to fix this?

3 replies

RolandRaytchev21-Topaz I
21-Topaz I
December 21, 2018

Did you check your experience service URL.

When I try this: (from your log file)

 

http://9c1c2kid.studio-trial.thingworx.io/ExperienceService/ui/#/settings

No response. Could check please the url of your ES 

Translate
MSD212-AmethystAuthor
12-Amethyst
December 21, 2018

Hi,

Let me know how to check ES?

Also I find 2 url in settings.

 

Translate
RolandRaytchev21-Topaz I
21-Topaz I
December 21, 2018

I am sorry but no one of the shown URL are active. The one is e46... .vuforia.io is a very old link over 1 Jahr and is not in the trial list

The second one 9c1c2kid.studio-trial.thingworx.io seem to be the correct one but it  has status DECOMMISSIONED 

The problem of your trial license is the  following : the Date of Provisioned was the 20.06.2018 vor 182 days = 19 Dec. 2018 and I think not the update is the problem. You need to contact the PTC admin to extend or to renew your trial program.

Translate
Terms & ConditionsAccessibility statement