Skip to main content
micah1-Visitor
1-Visitor
September 6, 2020
Question

Unable to publish project

I'm having trouble with publishing projects since updating to 8.5.12.4700.

 

Vuforia displays this error when publishing.

image.png

 

Log file output as follows:

 

[2020-09-02T00:19:45.239Z] error: [twx-studio:projectHelper] publishTask error for project Target_Test_02_09_2020 Failed to output zip.
[2020-09-02T00:19:45.240Z] error: [twx-studio:api] Error occured while publishing project Target_Test_02_09_2020 Failed to output zip.
[2020-09-02T00:19:45.254Z] info: [twx-studio:ves-publish:1599005985216:Target Test 02/09/2020] filter out entry: extensions/js/libthingview_wasm.wasm

 

3 replies

sdidier17-Peridot
17-Peridot
September 7, 2020

Hello Micah,

 

  • Do you have the log of Vuforia Experience Service also ?

It seems a Target Model or Image is used in this Project due to the name Target_test.

If the answer is yes, I would recommand to look these articles :

https://www.ptc.com/en/support/article/CS311736

https://www.ptc.com/en/support/article/CS300040

https://www.ptc.com/en/support/article/CS321715

 

Best regards,

Samuel

Translate
micah1-VisitorAuthor
1-Visitor
September 7, 2020

Where do I find the log of the Vuforia Experience service?

 

I've published experiences previously with variations on the name target_test. Also, this experience published fine when I've exported it and and imported it onto other machines.

Translate
sdidier17-Peridot
17-Peridot
September 8, 2020

Hello Micah,

 

Thanks you for your feedback.

It is more clear from my point of view.

It is a local issue on the workstation, not in the server.

 

  • Can we have the log file of Vuforia Studio when the issue occurs, please ?

         I would like to see the verbose before the one reported before to find a possible root cause.

 

By the way, I have found this article :

https://www.ptc.com/en/support/article/CS320078

 

It is similar but in our use case, Project name seems to be valid.

  • Are you using in Windows or in MacOs ?

 

Best regards,

Samuel

Translate
Terms & ConditionsAccessibility statement