Skip to main content
15-Moonstone
November 27, 2024
Solved

Userpick event not working since update

  • November 27, 2024
  • 1 reply
  • 925 views

Hi community

 

Since the userpick function was updated with 9.23, highlighting and hiding parts does not work any more in the view app.

 

I have an open support case and will post the solution here as soon as we have one.

 

If anyone else has figured it out already, your help would be greatly appreciated.

 

Best wishes

 

Alex

Best answer by AlexK

Bug has been fixed in newest version of Vuforia View. Update App to 9.23.2 

1 reply

AlexK15-MoonstoneAuthor
15-Moonstone
November 29, 2024

Quick Update

 

The problem is that tml3dRenderer.setColor method doesn’t work anymore in Vuforia View 9.23.

 

PTC is working on a solution, JIRA Ticket VTS-2214.

AlexK15-MoonstoneAuthorAnswer
15-Moonstone
December 11, 2024

Bug has been fixed in newest version of Vuforia View. Update App to 9.23.2