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1-Visitor
March 7, 2019
Solved

Vuforia Studio Expereoence server model target poblem

  • March 7, 2019
  • 1 reply
  • 2350 views

When i tried my program to publsih on the test server it works, but on the server from my univeristy not. 

I set the experience server correctly but when ich try to share the programm i get following error in the protocol pf vuforia studio:

2019-03-07T11:37:01.500Z] error: [twx-studio:tgt-gen.img] Response code 403
[2019-03-07T11:37:01.500Z] error: [twx-studio:tgt-gen.img] Could not retrieve signature, {"message":"Insufficient permissions to access resource","errorCode":403,"error":{}}
[2019-03-07T11:37:01.500Z] error: [twx-studio:tgt-gen.img] Failed to generate the data set for model VuforiaStudio\Projects\NEw_Dectection_mitDH_late\dist\app\resources\Uploaded\bearbeitetohne Werkzeug.pvz undefined
[2019-03-07T11:37:01.501Z] error: [twx-studio:projectHelper] publishTask error for project NEw_Dectection_mitDH_late { Error: Publish failed, issue generating model target information
 at _Error (VuforiaStudio\studio-download.vuforia.io\node_modules\target-generator\lib\modelTargets.js:25:17)
 at ModelTargetGenerator.generateDataSet (VuforiaStudio\studio-download.vuforia.io\node_modules\target-generator\lib\modelTargets.js:204:13)
 at process._tickCallback (internal/process/next_tick.js:68:7) i18n: true }
[2019-03-07T11:37:01.501Z] error: [twx-studio:api] Error occured while publishing project NEw_Dectection_mitDH_late { Error: Publish failed, issue generating model target information
 at _Error (VuforiaStudio\studio-download.vuforia.io\node_modules\target-generator\lib\modelTargets.js:25:17)
 at ModelTargetGenerator.generateDataSet (VuforiaStudio\studio-download.vuforia.io\node_modules\target-generator\lib\modelTargets.js:204:13)
 at process._tickCallback (internal/process/next_tick.js:68:7) i18n: true }

I hope someone can help me with this thanks

Best answer by sdidier

Hello,

 

I found more details in this article;

https://www.ptc.com/en/support/article?n=CS279248

 

Model Target should be supporter for On-Premise Vuforia Experience Service since 8.3.4.

But, in configuration.json file, the mth.disable should be set to false.

 

  • Does this parameter has been enabled in Experience Service ?

 

Best regards,

Samuel

1 reply

17-Peridot
March 7, 2019

Hello Milliau,

 

The error messages seem very similar to this thread :

https://community.ptc.com/t5/Studio/can-not-publish-experience-with-model-target/td-p/536438

 

On the Vuforia Experience Service from your university might be in an old version where Model Target is not supported.

 

  • What is the version of this Experience Service ?

 

Best regards,

Samuel

Milliau1-VisitorAuthor
1-Visitor
March 7, 2019

Hello Samuel,

 

thanks your your answer. It should be the version 8.3.8 is there somewhere an information which version give support for model target tracking?

 

Thanks

 

Milieu

sdidier17-PeridotAnswer
17-Peridot
March 8, 2019

Hello,

 

I found more details in this article;

https://www.ptc.com/en/support/article?n=CS279248

 

Model Target should be supporter for On-Premise Vuforia Experience Service since 8.3.4.

But, in configuration.json file, the mth.disable should be set to false.

 

  • Does this parameter has been enabled in Experience Service ?

 

Best regards,

Samuel