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IceBreak9-Granite
9-Granite
Feb 4, 2019 4:06 PM UTC
Solved

Your PTC Account has been locked

Account has been reset by PTC!

sdidierAnswer
17-Peridot
Feb 4, 2019 4:25 PM UTC

Hello,

 

The account is blocked.

It is needed to open a case to have an unlock.

 

Did you contact your administrator to open a case at PTC about that ?

 

Best regards,

Samuel

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6 replies

IceBreak9-GraniteAuthor
9-Granite
Feb 4, 2019 4:17 PM UTC

I'm having problem with ThingWorx/Vuforia Studio only, other ptc accounts works

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sdidier17-PeridotAnswer
17-Peridot
Feb 4, 2019 4:25 PM UTC

Hello,

 

The account is blocked.

It is needed to open a case to have an unlock.

 

Did you contact your administrator to open a case at PTC about that ?

 

Best regards,

Samuel

Translate
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