How to change Community Email address

The email address associated with a community member's profile on the PTC Community is the same one used for your eSupport account.  

If you still have access to your eSupport account and have not yet created an account with your new email address, you can update your email address here.

https://support.ptc.com/appserver/common/account/secure/wamMain.jsp

If you DO NOT have access to your former eSupport account, you will need to create a new community (or eSupport) account with the new email address.  Immediately, contact a moderator or community manager once your new account is created and we can merge your profiles, so you have all your community history on one account.

Thank you!

Jaime Lee