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Community Manager
October 19, 2020
Question

How to Change PTC Community Username (Screen Name)

  • October 19, 2020
  • 2 replies
  • 4151 views

Newly registered PTC Community members (after August 28th), are system assigned a temporary PTC Community username (aka screen name) which includes a combination of letters and numbers unique to each individual.  To optimize the PTC Community member experience, we encourage each member to change the default username to something more creative or personal (i.e. CADMGR, JSmith, Sally_456).

 

To change your username, follow these steps:

  1. Select “My Settings” from your profile picture in the top menu bar.
  1. Click the “Update Username" button and then "Save". 

3.  Enter your desired username and click "Save."

 

Last edited by Catalina, April 2026

 

 

2 replies

3-Newcomer
September 23, 2026

The ‘update username’ button is missing from my settings for my profile. Has this feature gone away or is there some sort of buffer for new account & username folks?

AndrewK
Community Manager
September 23, 2026

Hello ​@GudEngineer Thanks for pointing that out! 

 

The username update is a customization, and it appears an update broke the button placement. One of the dangers of customizing. Luckily the username update page is still there so you can access it directly with this link Username Update | Community and I should have the button on the profile page fixed shortly.