PTC Community Engager Employee Program
What is a PTC Community Engager?
A PTC Community Engager is a PTC Community Member that is also a PTC Employee that has stepped up to provide advice and has a regular presence on the PTC Community. These are all employees outside the direct PTC Community Management Team. Their contributions are completely volunteer outside their normal work assignments (although sometimes job related especially our volunteer Technical Support engineers who handle Technical Support cases).
The Community Engagers also partner with the PTC Community Champions advocating for improvements for the overall community experience via constructive feedback, regular surveys, and working sessions as needed.
Community Engager contributions are in the form of insightful replies to product related questions. However, you should always feel comfortable utilizing our Feedback board, Contacting PTC Community Management or using the “Report” button if you have specific community experience issues that you need assistance with.
How do I recognize a PTC Community Engager?
A PTC Community Engager has a special “rank icon” next to their Community Username.
Why would I want to be a Community Engager?
PTC Employees accept their Community Engager role in the PTC Community because they enjoy helping community members and the PTC Community Management Team. There are other benefits shared privately with Community Engagers as well in recognition of their efforts.
How can I be a PTC Community Engager?
To be nominated into the PTC Community Employee Community Engager program, candidates regularly provide friendly, helpful advice and solutions for community member product issues.
Sometimes replies do not get marked as a “Best Answer”, but “Likes” are another way Community Engagers receive recognition from community members. The PTC Community Management Team routinely reviews community activity stats to see who is volunteering their time and providing positive, friendly interactions with community members. Enrollment in the PTC Employee Community Engager program is typically on an annual basis. We are launching this program mid-year in 2026 to coincide with the launch of our new community platform.