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10-Marble
February 23, 2024
Question

Adding site admin to an organization

  • February 23, 2024
  • 3 replies
  • 2115 views

I am a site administrator, and when I try to edit my profile and add myself to an organization the 'find' is greyed out. I am trying to create a product, but I am not a part of the organization, or an organization administrator so I am unable to create a product. I know I read somewhere also where you can set a setting to anyone can be a creator, so if someone knows where that is that would also be helpful. Windchill 12.1.2.0

3 replies

23-Emerald III
February 23, 2024

Browse - Organization - Administrators -  Add Users

I am only on 12.0.2 so don't know yet if 12.1.2 changes anything. Doing the install now.

10-Marble
February 23, 2024

So when I do that, for some reason I am unable to find myself to add to Org Admins. In order to add myself as an Org Admin, I have to go to the groups and add myself from there. But still, I am unable to find myself when I try to add myself as a creator

21-Topaz I
February 23, 2024

You should create a product as org admin.

10-Marble
February 23, 2024

So I am apparently an org admin, and the owner of the org. When I go to the products page it says I am not a member of any product, and I am not able to create a product.

21-Topaz I
February 23, 2024

Are you in the ORG ADMIN group at the site level?

10-Marble
February 23, 2024

This has been a major confusion for 20 years - and to my knowledge never really documented by PTC.

 

wcadmin has to have an email address (can be anything with the correct format, like a.b@c.com).  This along with being added to the organization allows wcadmin to Create Products, etc.  Have to do this for every new install.