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VH_1094726810-Marble
10-Marble
Feb 23, 2024 4:24 PM UTC
Question

Adding site admin to an organization

I am a site administrator, and when I try to edit my profile and add myself to an organization the 'find' is greyed out. I am trying to create a product, but I am not a part of the organization, or an organization administrator so I am unable to create a product. I know I read somewhere also where you can set a setting to anyone can be a creator, so if someone knows where that is that would also be helpful. Windchill 12.1.2.0

    10 replies

    BenLoosli23-Emerald III
    23-Emerald III
    Feb 23, 2024 4:29 PM UTC

    Browse - Organization - Administrators -  Add Users

    I am only on 12.0.2 so don't know yet if 12.1.2 changes anything. Doing the install now.

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      VH_1094726810-MarbleAuthor
      10-Marble
      Feb 23, 2024 4:38 PM UTC

      So when I do that, for some reason I am unable to find myself to add to Org Admins. In order to add myself as an Org Admin, I have to go to the groups and add myself from there. But still, I am unable to find myself when I try to add myself as a creator

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      STEVEG21-Topaz I
      21-Topaz I
      Feb 23, 2024 4:45 PM UTC

      You should create a product as org admin.

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      VH_1094726810-MarbleAuthor
      10-Marble
      Feb 23, 2024 4:48 PM UTC

      So I am apparently an org admin, and the owner of the org. When I go to the products page it says I am not a member of any product, and I am not able to create a product.

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      STEVEG21-Topaz I
      21-Topaz I
      Feb 23, 2024 4:56 PM UTC

      Are you in the ORG ADMIN group at the site level?

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      ML_1069480410-Marble
      10-Marble
      Feb 23, 2024 5:34 PM UTC

      This has been a major confusion for 20 years - and to my knowledge never really documented by PTC.

       

      wcadmin has to have an email address (can be anything with the correct format, like a.b@c.com).  This along with being added to the organization allows wcadmin to Create Products, etc.  Have to do this for every new install.

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