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VH_1094726810-Marble
10-Marble
February 28, 2024
Question

Adding user to organization

  • February 28, 2024
  • 1 reply
  • 1473 views

Hi, trying to add a user to an organization. When I go to edit a user's profile, the "find" next to organization is greyed out. I have put then in an organization group but doesn't seem to work. Asking this because I am trying to create a product, but you need to be in an organization to be a creator. REST 2.5 and Windchill 12.1.2.0

1 reply

jbailey
jbailey18-Opal
18-Opal
February 29, 2024

Are you users coming from Active Directory? If so, do you have more than one InfoEngine connector to AD?

V
VH_1094726810-MarbleAuthor
10-Marble
February 29, 2024

Yes users are coming from AD. I'm not sure exactly what InfoEngine does besides knowing that the Administration menu exists in the utilities. In the administration menu I have:
Services: windchill01.namingService, windchill01.rpc, and windchill01.servlet

Adapters: .Ldap, and windchill01.Windchill

Property Sets: (Nothing)

 

How would I know if I have more than one InfoEngine connected to AD? I really appreciate your response, and I think this might actually be the resolution to my problem. Thanks! 

V
VH_1094726810-MarbleAuthor
10-Marble
February 29, 2024

I was messing with my InfoEngine 'Adapters' in the .Ldap because I saw this post: https://community.ptc.com/t5/Windchill/Users-are-not-added-to-organization/td-p/826921 but I didn't have the 'windchill.mapping,usersOrganizationName' so I tried adding it manually. Not sure if this does anything

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