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Devidas(Devi)12-Amethyst
12-Amethyst
July 4, 2023
Question

Any way to replace site admin user with new one as it get deleted in LDAP

  • July 4, 2023
  • 3 replies
  • 1181 views

Hello All,

 

In one of our Windchill 12 Instance we were using Corporate LDAP to connect with Windchill. IT Has deleted the default site admin user (wcadmin) from Corporate LDAP and now our Windchill server is not starting. Any way to replace the site admin user with some new  User ID and how to do that process.

 

Any help will be much appreciated, as else we need to setup the Windchill again on that system. 

3 replies

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
July 4, 2023

Hi @Devidas(Devi) 

 

Work with your IT and recreate the wcadmin user in LDAP. Then replace wcadmin in the Windchill with different user. Delete the wcadmin.

 

Do not forget to change auth.properties for visualization. 

 

PetrH

D
Devidas(Devi)12-AmethystAuthor
12-Amethyst
July 4, 2023

Thank you for your reply.

 

Any alternate way to assign the new user without restoring the wcadmin ?

 

As IT has deleted due to some security reasons and to get it activated back is a long way to go. Also any documentation available on PTC site for how to replace wcadmin with new user ID, if its available please share the link or we just need to update below property:

 

wt.admin.defaultAdministratorName= <New user ID> 

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
July 4, 2023

Hi @Devidas(Devi) 

If you need to just update the property use xconfmanager -s wt.admin.defaultAdministratorName=nename -p from windchill shell

 

WIndchill shell is a CMD line that is run on windchill server. 

 

PetrH

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