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1-Visitor
February 10, 2017
Solved

Anyone is using Windchill11M10, PSM5 and The Dynatrace Addon UserExperienceManagment ? Dynatrace WebAgent 6.3 creates issue in Windchill : client is unable to upload content to the server.

  • February 10, 2017
  • 3 replies
  • 1553 views

I'm trying to install the UEM module (WebAgent in Apache from Dynatrace) on our brand new Windchill 11 with PSM5 installed and this is creating an issue.

Before instaling the 6.3 WebAgent from Dynatrace everything is ok from user side and after installing and restarting Apache, the users are unable to upload content to windchill.

We are currently testing a new install with using WebAgent 6.3 with fix pack 18 (6.3.4).

Best answer by FrancoisDelys

Solved using upgrade from Dynatrace for WebServer Agent: 6.3.18.1010

3 replies

2-Explorer
February 10, 2017

I remember this issue with Windchill 10.2 with UEM. You have to create an application for upload URL and then exclude that from UEM. But I thought it was fixed by a CPS in 10.2.

FrancoisDelys1-VisitorAuthorAnswer
1-Visitor
February 10, 2017

Solved using upgrade from Dynatrace for WebServer Agent: 6.3.18.1010

2-Explorer
February 10, 2017

Great, good to hear that.  Could you mark you resolution as correct answer?