11-Garnet

Question

Automatic License Data Collection from Windchill 12.0.2.0 release

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With the release of Windchill 12.0.2.0, PTC has made some important changes regarding Automatic license data collection. These changes are described in TS articles here. Please review and send us your comments or questions.
PTC customers can analyze license usage data on Windchill Performance Advisor. Performance Advisor provides customer with license consumption insights and trends to enable them to best manage customer license entitlements.

Licensing

19-Tanzanite

What would be the implications for a Windchill server that does not have external internet access?

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23-Emerald III

Those servers qualify for the Exemption from data collection.

My primary Windchill system is also not on the internet and has no external connections.

I do have 2 systems that are on the internet, so I don't know if I can only exempt the one or will exempt all 3 as being the same company.

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19-Tanzanite

Do you know if we'd have to request the exemption in order for Windchill to work?

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