Byte Error Message while creating a Change Request

Forum|Forum|3 years ago
April 19, 2023
2 replies
1423 views

I am trying to create a Change Request.

When I reach the character limit with more than one paragraph on Description, Comments, Proposed Solutions and Status attribute fields, I see the bytes error message.

The number of bytes in this attribute value can be no more than 4000. The number of bytes currently entered is 4014.

Does anyone know how to resolve this problem? does it have to do anything with OOTB file? are there any articles on PTC support which I can refer to?

Windchill Visualization

avillanueva

23-Emerald I

You've blown out the table column size in the database. This is a hard limit on text fields. One of your text fields has a novel in it. Try to shorten it or attach a document with the text you want in it.

J

JS_10513698

Author

4-Participant

is there a way not to see this error and it just gives only the character limit error? because normal user can not understand this error message.

avillanueva

23-Emerald I

Here are some articles:

https://www.ptc.com/en/support/article/CS324817?source=search

https://www.ptc.com/en/support/article/cs360416?source=ArticleViewerRelated

If you are looking to suppress the message, possible with extensive customization but I do not recommend. Easier to train users to write less in text fields and if they get too big, put it in a file attachment.