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10-Marble
April 27, 2026
Question

CAD Data Transfer From Windchill Production To Test

  • April 27, 2026
  • 3 replies
  • 25 views

Hello,
I need to transfer a Creo assembly file from Windchill Production to Windchill Test system.
I have tried following methods:

Method 1 : = Import Export From Site Utilities
Method 2: = Package Creation In the product container
Method3 : = Workspace Import in Creo
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Results:
Method 1 : = Import Export From Site Utilities
This failing with the error “Nested exception is: wt.util.WTException: This is not expected. Multiple Objects exists with same master, number, version and view info!!!”

Method 2: = Package Creation In the product container
The package is not getting zipped. Referred article for the same

Method 3: = Creo Workspace Import
This creates ghost files and new file since there is family table in the assembly.
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Please suggest easiest method for the export of CAD data from Production to test system.

3 replies

16-Pearl
April 28, 2026

Hi ​@RT_11397061,
Are your test systems rehosted after every rollout?
I would recommend that your Infrastructure team rehost Production to the Test environment after each rollout.

avillanueva
23-Emerald I
23-Emerald I
April 28, 2026

If your goal is to replicate some data from Prod to test, easiest is to download and export from a workspace to local disk. Then you can switch your server manager and check it in. Assumption being that the files do not already exist in the test server but you can also resolve those conflicts. This approach gets the CAD data but its now a copy and has completely different object history from the Production system. So long its not ALL CAD data, this would be easiest if you just needed some data to kick around. I do this on DEV since I only need a small sample.

@TDT is referring to a preferred approach about replicating Production to become a Test server or cloning. In this case, you make a 100% copy of the entire Production server, code, data and all, rehosted to being its own system. In this setup, you get entire history from that snapshot point. With our setup, we can refresh TEST in a few hours if we needed to though I do not have a requirement for it to be 100% current, 6 months old is just ok. Important note is that security should be same. Since it contains real data, you want to make sure Test is protected exactly like Prod. 

10-Marble
April 28, 2026

Thank You for the detailed explanation.
Import/Export from site utilities and the package appear to be not efficient in this type of situations so far.

Have you tried these PTCs methods, I am referring to Import/Export and Package creation?

avillanueva
23-Emerald I
23-Emerald I
April 28, 2026

I used it once but it requires things to be exact. One little error trips things up.

10-Marble
April 28, 2026

Thank you for the detailed explanation.

Have you tried PTCs methods like Import/Export from site utilities and Package creation for CAD files?
Are these methods successful, since I am not able to get the desired results.