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kkillian1-Visitor
1-Visitor
April 17, 2017
Solved

Can you host a Creo Parametric 4.0 installation on a virtual server and have it connect to a Windchill installation hosted on a separate virtual server?

Hi all, I have a bit of a quandary.

For a brief moment, I was able to host an installation of Creo Parametric on a virtual server, open Creo on my workstation, and connect it to another separate server that was hosting Windchill. Now when I launch Creo Parametric and click on the server manager, Creo throws an error: "The server is not supported." Does anyone have any experience with an issue like this?

TomU
TomUAnswer
23-Emerald IV
April 18, 2017

At this point I would probably try two things.

  1. Open a case with tech support and see if they have any ideas.
  2. Install Wireshark or Fiddler and see it you can identify the call that is failing.
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12 replies

TomU
TomU23-Emerald IV
23-Emerald IV
April 17, 2017

Assuming the versions of Creo and Windchill are compatible, I would suggest removing your local cache and then using the environment variable PTC_WF_ROOT to control where this cache is being created. 

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kkillian1-VisitorAuthor
1-Visitor
April 17, 2017

I am running the latest versions of both Windchill and Creo Parametric.

Okay, so this cleared all of the servers in the server manager.

After running a script setting this variable to a temp folder on my C:\ drive, I attempted to register my Windchill server with the server manager. This resulted in an invalid server location error. I know the server exists, and I have had an admin open all of the ports (so this shouldn't be a port problem), so do you know what the stumbling block is?

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TomU
TomU23-Emerald IV
23-Emerald IV
April 17, 2017

Can you access the server from a standalone browser?  The url is exactly the same for Creo (up through the Windchill part).  Keep in mind that it's case sensitive (capital 'W'.)

http://<server name>/Windchill

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