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19-Tanzanite
August 14, 2025
Question

Cannot Create Change Notice

  • August 14, 2025
  • 2 replies
  • 857 views

Version: Windchill 12.1

 

Use Case: I have two roles, RoleA and RoleB that should be able to create change notices. RoleA can but RoleB cannot.


Description:

The policies for the two roles are the same for Change Notice and Change Task.  The roles are also both part of the Change Notice Team and Change Activity Team templates.  The roles are part of the Product that CNs are being created in.  When I look at the CN folder permissions, RoleA has Create where RoleB does not.  What could I be missing?

2 replies

20-Turquoise
August 14, 2025

Make sure users assigned to RoleB have a Windchill Base or better license.

19-Tanzanite
August 14, 2025

@RandyJones the user does have a Windchill Base license.

avillanueva
23-Emerald I
23-Emerald I
August 14, 2025

Can you validate in the Policy Administration by looking at the "View Access Control Lists" tool. Do both roles exactly match?  Are you seeing actions missing or greyed out for the role that is denied access? screen shots?

19-Tanzanite
August 15, 2025

@avillanueva Here are the ACLs.  We use a custom interface for creating CNs.  Design Engineer can but Packaging Engineer cannot.

 

BrianToussaint_0-1755260961331.png

 

joe_morton
18-Opal
18-Opal
August 15, 2025

Can Packaging Engineer create CNs through the standard interface? Maybe it's something in the customization