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ScottJohnson14-Alexandrite
14-Alexandrite
August 6, 2024
Question

Cannot Log Into Windchill

  • August 6, 2024
  • 1 reply
  • 901 views

We have one person that can only access Windchill part of the time, when no one else in the Engineering group has an issue. The IT group has no clue, and we have tried almost everything. He tries to log in and the local access sign in just keeps popping back up. Any ideas or where we can see log in errors or rejection? 

1 reply

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rhart16-Pearl
16-Pearl
August 6, 2024

Start with the httpserver error.log.

Site > utilities > server status > monitoring > log file viewer. tick wt.webserver.logs.dir and click ok, then you should see an error.log and access.log at least

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ScottJohnson14-AlexandriteAuthor
14-Alexandrite
August 6, 2024

What can I look for at the lower level?

Terms & ConditionsAccessibility statement