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DamienL10-Marble
10-Marble
December 26, 2024
Question

Cannot validate mount in Windchill 9.0

  • December 26, 2024
  • 3 replies
  • 1012 views

Version: Windchill Below 11.0

 

Use Case: I tried vilate mount in Windchill 9.0 but I couldn't do that and get the below message "Some mounts are incorrect" I checked a vault and relate folder and there were no any suspects. How to fix this?


Description:

I tried vilate mount in Windchill 9.0 but I couldn't do that and get the below message

"Some mounts are incorrect"

I checked a vault and relate folder and there were no any suspects.

3 replies

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
December 26, 2024

Is this a new build of Windchill 9.0 or an update from an earlier version?

Windchill 9 is very much out-of-date!

 

D
DamienL10-MarbleAuthor
10-Marble
December 26, 2024

This is an old one. 
we have to resolve this and then will upgrade to latest version.

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
December 26, 2024

Is your Host system correct?

Is the Path correct as shown in the Vault Configuration under Main Folders?

Check that you can access the vault mount point.

Maybe a screen shot might help.

 

Your upgrade from Windchill 9 will take multiple steps and upgrades. I know you cannot go beyond 11.2 before going to 12 or 13. I am not sure what you need to go to from 9 as the intermediate step.

 

 

D
DamienL10-MarbleAuthor
10-Marble
December 27, 2024
Here is a screen.
마운트 상태 / Mount Status
알수없음 / UNKNOWN
upload_-PT91dGYtOD9RP25zPTVGYXR0YWNoPTVGaW1hZ2U9NUY4NTg0NDE3MzUyNTg3ODg5MzMucG5nPz0=-6963727835204896115..png_=


Fadel
Fadel23-Emerald I
23-Emerald I
December 27, 2024

any error in ms log when you see this error 

Buiꓘa
M
mmeadows-316-Pearl
16-Pearl
December 28, 2024

For a mount to validate...

  1. Broadcasting must be successful.
  2. The mount path must exist: //arch/ptc_vault/20190805.
  3. The user account that runs Windchill must have read/write permissions to the mount path.  To test, write a file to the UNC path as that user.
  4. Before 12.1, there cannot be a site_* file from another Windchill instance in the MOUNT_VALIDATION_FOLDER.  Delete the file and try to validate again: //arch/ptc_vault/20190805/MOUNT_VALIDATION_FOLDER/site_*.
  5. If Windchill is configured for HTTPS, install Windchill's SSL Cert with the Windchill file vault server as named in Site > Utilities > Vault Configuration.
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