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10-Marble
March 2, 2022
Solved

Change Tab is not available in the object information page

  • March 2, 2022
  • 1 reply
  • 1855 views

We've upgraded our Windcill 11.1 server to 12.0.2.2, after upgrading we notice that the Change tab which was present in the object information page is missing and we try to create a new one but in the customize option itself it is not available. 

 

I've attached the screenshot FYR...

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Best answer by NG_9451104

Hi Tom,

 

The issue got fixed, we've some customization in the Change Management actions and we use the old action.xml file but in 12.0.2.0  PTC have modified the OOTB action xml that a reason for this issue, now it's fine.

 

Thanks,

Naveen Infant George

1 reply

23-Emerald IV
March 2, 2022

I'm on 12.0.2.4 and I can see it as administrator.  I wonder if it's license related.  Can you see it as site administrator?

 

TomU_0-1646249830938.png

 

10-Marble
March 2, 2022

Hi Tom,

 

Yes, I'm using wcadmin login

23-Emerald IV
March 2, 2022

I wonder if something didn't get loaded correctly during the upgrade.  Might be worth opening a tech support case.