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6-Contributor
July 29, 2025
Solved

Change Task Attributes missing during edit

  • July 29, 2025
  • 2 replies
  • 784 views

I am facing a problem where the attributes on the first step of the edit change task wizard are not displayed.

WayneBeckGen_1-1753796800002.png

 

This is at wcadmin all the way down to a user with technically the correct access.  I have sifted through all the ptc CS and nothing has fixed my issue.  I can update resulting objects and finish the wizard just fine.  This is on a customized system with little documentation.  13.0.2.0

Best answer by Fadel

Can you double check the edit layout is set correctly : 

Fadel_0-1754474706725.png

 

2 replies

Fadel
23-Emerald I
July 29, 2025

Any errors in logs when this happens ? 

Buiꓘa
6-Contributor
July 29, 2025

Nothing that sticks out.

Fadel
Fadel23-Emerald IAnswer
23-Emerald I
August 6, 2025

Can you double check the edit layout is set correctly : 

Fadel_0-1754474706725.png

 

Buiꓘa
HelesicPetr
22-Sapphire II
22-Sapphire II
August 7, 2025

Hi @Wayne.Beck.Gen 

Do you use a Profiles? Someone can add you to a profile where attributes can be hidden from the user.

Also check the edit layout settings in the Type and Attribute Management.

 

PS> if you say customized system what does it mean? 

 

PetrH

6-Contributor
August 7, 2025

They had edited the jsp pages and we dont have any documentation of what was done.

HelesicPetr
22-Sapphire II
22-Sapphire II
August 7, 2025

Hi @Wayne.Beck.Gen 

That is a very bad situation.

If you do not know how the jsp page has been modified then it is really hard to find root case,

A sharing the jsp pages could help to identify the issue, but I could understand it is not possible

 

PetrH