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tleati12-Amethyst
12-Amethyst
April 15, 2015
Solved

Commonspace Excel .xls files downloaded as data.wcdti

Hallo,

I have a problem in downloading excel files present in the Common space, if I try to do it, the file download is named "data.wcdti"....where is the problem and how can I solve it?

Bye

BineshKumar1Answer
2-Explorer
August 17, 2015

This is done from the My Settings > Preferences > Attachments > File Download Mechanism

The option here should be "Use basic browser functionality to download files".

You are being prompted to download the wcdti file because the preference has been set to open the files in Desktop integration by default

Thanks

Binesh Kumar

Barry Wehmiller

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6 replies

aadal1-Visitor
1-Visitor
August 11, 2015

Hello,

I have the same problem for PDF files. Did you solve it?

Thanks,

Andaç

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tleati12-AmethystAuthor
12-Amethyst
August 17, 2015

Hi Andaç,

yes I had solved it. It was fixed by our distributor and being of 4 months ago I do not remember how they did it. I am sure the solution is to apply some settings in the utilities panel - business administration, but I do not recall which exhactly.

If you open a support case with PTC technical support they will give you an answer for sure.

bye bye

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BineshKumar12-ExplorerAnswer
2-Explorer
August 17, 2015

This is done from the My Settings > Preferences > Attachments > File Download Mechanism

The option here should be "Use basic browser functionality to download files".

You are being prompted to download the wcdti file because the preference has been set to open the files in Desktop integration by default

Thanks

Binesh Kumar

Barry Wehmiller

Translate
    MarcoTosin
    MarcoTosin21-Topaz II
    21-Topaz II
    October 6, 2015

    @Scott Morris

    you have marked Binesh answer as correct, but I notice that discussion is on FlexPLM section.

    Can you move it under Windchill or may I ask Ryan Kelley?

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    Marco
    tleati12-AmethystAuthor
    12-Amethyst
    October 7, 2015

    Hi Marco,

    yes there is no problem (It is not clear indeed what goes where as far as forum sections are concerned). But I don't know how to move it! So if Ryan Kelley can do it would be better.

    Bye

    Tommaso

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