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7-Bedrock
March 29, 2022
Solved

conditional rules are not working with same values in different options

  • March 29, 2022
  • 1 reply
  • 1023 views

Using  Choices with same value from different options will not work with conditional rule.

refer CS270629
Options with same Choice.jpg
Using a conditional rule that says: use operation handbook in english when selecting service handook in english ends up in:
ATTENTION: Cannot create the conditional rule because choice EN English with same name is found in multiple contexts RuleImport, RuleImport. Rename the choice to be unique and try again.
Best answer by JeffZemsky

Where you have duplicate Choice names you need to use the Choice number in the Conditional Rule to have it correctly resolve to the intended Choice

1 reply

17-Peridot
March 30, 2022

Where you have duplicate Choice names you need to use the Choice number in the Conditional Rule to have it correctly resolve to the intended Choice