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A
AR_94496135-Regular Member
5-Regular Member
April 14, 2021
Question

Connecting Performance Advisor with Windchill - PA_Agent_Conf.xml

  • April 14, 2021
  • 1 reply
  • 2016 views

Hello, 

 

I´m currently trying to connect our WCN (11.2.1.) with the performance advisor. 

 

For that, I need to configure the PA_Agent_Conf.xml. So far I get some errors in my logs. 

 

My guess is that my edgeHost is wrong. Does somebody know a method how to find out the correct edgeHost (remoteHost)? 


<edgeHost>mucwtorg.biz</edgeHost>
<edgePort>8443</edgePort>
<edgeProtocol>wss</edgeProtocol>
<edgeAppPath>/Thingworx/WS</edgeAppPath>
<edgeAppKey></edgeAppKey>

Is it possible to test the connection without waiting the whole night for the new logs? Otherwise, I lose much time with testing if my conf file is configured correctly. 

 

Thank you

Alex

1 reply

A
ahanchat5-Regular Member
5-Regular Member
April 20, 2021

Hi Alex,

There is an open issue in rest end point to which PA Agent connects to, hence PA_Agent_Conf.xml is not getting populated/updated.

The issue in rest end point is planned be resolved by 30th April 2021

 

Regards

Anirudha

    A
    AR_94496135-Regular MemberAuthor
    5-Regular Member
    April 21, 2021

    Hey Anirudha, 

     

    thanks for your answer. 

     

    So I will not be able to connect Windchill to PTC's Performance Advisor backend until April 30? 

     

    I just want to double check this issue as we have some reports that are transmitted as per the Transmitted Data Gagdet and many that fail. 

     

    Do you perhaps have an official statement on this?

     

    Thank you

     

    Best regards, 

    Alex

     

     

    A
    ahanchat5-Regular Member
    5-Regular Member
    April 21, 2021

    Hi Alex,

    If you already have Performance Advisor configured in Windchill, then windchill server should be able to connect to backend to send reports.

    Currently the issue is when you want to setup/configure PA Agent the first time.

     

    Can you please email me the GUID against which you see failed in Transmitted Data Gadget

     

    Regards

    Anirudha

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